Happy customers will return again and again. Customer service is as much a part of being an effective dispensary technician as technical knowledge. In this training, you will acquire the skills required to be a customer service superstar, and answer technical questions customers might bring with them to the dispensary.
In our Dispensary Technician Role training, you will explore the best practices for a dispensary technician in a licensed cannabis retailer setting. As a dispensary technician, you will interact with a variety of customers who have wide-ranging needs. In lieu, you will be able to understand the strength of present cannabis varieties and accordingly administer or guide customers on its usage. You will learn how to identify these needs and offer the best products for your customers.