Dispensary Technician Skills
Byron T. Bernard
Master of Cannabis (double-certified) - Director, The Cannabis Industry
About the course
In our Dispensary Technician Skills training, you will explore the roles and responsibilities of a dispensary technician. You will learn the value of this position with the purpose of understanding the role of a trained dispensary technician to run the dispensary smoothly and meet the needs of customers. This training develops dispensary staff with operational skills, customer-relationship, customer-service skills built on industry best practices, with a focus on professionalism and community relations.
You will learn the foundational dispensary technician skills to expertly advise and serve your customers. In addition, you will learn to follow standardized dispensary procedures and ensure positive and smooth customer interactions.
You will discover how to help a customer select the right cannabis dosage and physical environment for them.
You will explore how to build a stronger client base by showcasing excellent communication and administering proper guidance.
You will learn how to complete and verify the required paperwork along with an understanding of ratios and product labels.
You will master the proper handling, display, testing, and storage of cannabis.
Cannabis Dispensary Technician Skills
The ‘Front-Lines’ of a Cannabis Dispensary
Video: Interactive Training
Resource: eBook Guide
Assessment: Quiz Activity
Glossary: Industry Terms
Display: Digital Certificate